Guiding you from referral to post-procedure care
The Consultation Process
How we support you
Our specialist team is experienced in diagnosing and treating a wide variety of gastrointestinal conditions. Our specialists are some of the most experienced and qualified in the country. As a specialised practice, we uphold the highest standards of care and utilise the latest techniques and technology in the provision of endoscopic services.
What you can expect
From the moment your GP refers you to one of our specialists, we will guide you through every step of your journey.
Your care with us starts with a consultation. Before, during and after your treatment, we’ll explain everything you need to know with respect to your care.
We are always available to answer any questions you may have. Typically, the process flows this way.
How it works
Referral
Your GP will refer you to one of our specialists.
Consultation Scheduling
A member of our team will then contact you to schedule an appointment.
Your Consultation
You will meet with your specialist for a consultation. During this consultation, your doctor will discuss your symptoms and medical history with you. They'll let you know if any further diagnostics are needed.
Once they have all the information they need, they'll develop a treatment plan for you. Your treatment plan will be carefully explained to you, so you know exactly what to expect.
Procedure Scheduling
If a procedure is necessary, our team will schedule it for you. Not all patients need a procedure, and some just require a follow-up appointment.
Prior Approval Process & Costs Explained
You will receive an estimate of the costs for your procedure. We'll give you the information you need to apply for prior approval if you have medical insurance.
If you’re with Southern Cross, we may be able to arrange this on your behalf.
Preparation Explained
Our team will discuss the preparation for your procedure and answer any questions you have.
Please view our Bowel Preparation Instructions for either your Morning or Afternoon procedure.
Procedure Location
If you need a gastroscopy, colonoscopy, sigmoidoscopy, or endoanal ultrasound, our endoscopy facility is designed for such procedures.
Alternatively, if you need surgery, this will occur at Anglesea Hospital, Braemar Hospital, or Waikato Hospital for public patients.
Post-Op Appointment Scheduling
A post-op appointment will be scheduled two weeks after your procedure. You will be informed about the results of the procedure. Your health will be assessed again, and you’ll either be discharged from the clinic or scheduled for further treatment if required.
Why Choose Us
We take our patients’ health very seriously and are devoted to providing the absolute best care possible.